K7game Privacy Policy – Your Data, Protected

1Introduction and Controller Identification

This Privacy Policy describes how k7game ("we", "Platform", "Controller"), operator of k7game.best, collects, uses, stores, and protects users' personal data ("you", "User", "Data Subject") in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13,709, of August 14, 2018) and other applicable laws in Brazil.

By creating an account on k7game or use any service available on the platform — including Sports Betting, live casino, slots, crash games, and the tips section — you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.

This Policy should be read alongside the Terms and Conditions of k7game, which form an integral part of the platform's terms of use.

2Data We Collect

The k7game collects different categories of data depending on how you use the platform. Collection is always guided by the principle of necessity: we only collect what is strictly required for each purpose.

2.1 Data Provided Directly by You

• Registration data: full name, CPF, date of birth, email address, mobile number, and full residential address;
• Identity verification data (KYC): a copy of a government-issued ID (national ID card, driver's license, or passport), proof of address, and in some cases a selfie with the document;
• Communication data: messages exchanged with support via live chat or email, including service history;
• Stated preferences: sports of interest, favorite categories, and notification settings configured in the account dashboard.

2.2 Data Generated Through Platform Use

• Transaction data: deposit and withdrawal history, bets placed, amounts, dates, and payment methods used (Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, TED);
• Browsing data: pages visited, session duration, click events, in-platform searches, and devices used;
• Technical data: IP address, browser type and version, operating system, device identifiers, and approximate geolocation data;
• Betting behavior data: betting patterns, access frequency, most-bet sports categories, and response to promotions.

2.3 Data Received from Third Parties

• Identity verification information from credit bureaus or partner KYC services to confirm the authenticity of submitted documents;
• Data from payment processors to confirm ownership of the bank accounts used in transactions;
• Information from regulatory bodies and competent authorities when required by law or court order.

3Legal Basis for Data Processing

Under the LGPD, all processing of personal data must have a specific legal basis. The k7game processes your data on the following legal bases:

4How We Use Your Data

Data collected by the k7game are used exclusively for the following purposes:

4.1 Platform Operation

• Create and manage your user account;
• Process deposits and withdrawals via Pix, boleto bancário, card, PicPay, Mercado Pago, and TED;
• Record, confirm, and settle Sports Betting wagers, casino games, slots, and crash games;
• Verify your identity as required by law (KYC) before processing withdrawals;
• Provide customer support and resolve disputes or complaints.

4.2 Security and Compliance

• Prevent fraud, bonus abuse, money laundering, and other unlawful activities;
• Comply with regulatory obligations to the Banco Central do Brasil, Ministério da Fazenda, COAF, and other competent authorities;
• Detect unauthorized access and protect the integrity of the platform;
• Verify that the user is 18 years of age or older, as required by Brazilian law.

4.3 Product Improvement & Experience

• Analyze usage patterns to identify technical issues and improve platform performance;
• Personalize your platform experience based on the sports and categories you access most;
• Develop new features based on aggregated user behavior (anonymized whenever possible).

4.4 Communication (With Consent)

• Send notifications about bets, results, and account activity (these cannot be disabled as they are operational);
• Send communications about promotions, bonuses, and news from k7game — only with your prior consent and with the option to opt out at any time.

5Data Sharing with Third Parties

The k7game does not sell personal data. Sharing with third parties occurs only in the situations below, each with a specific legal basis under the LGPD:

5.1 Payment Processors

To process deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED, it is necessary to share basic financial data (such as CPF and bank details) with our partner financial institutions. All such partners are certified by the Central Bank of Brazil and operate under the same LGPD obligations.

5.2 KYC Service Providers

To verify the authenticity of documents submitted during the identity verification process, the k7game may use specialized identity validation services. These partners act as data processors under k7game's instructions and may not use the data for any other purpose.

5.3 Competent Authorities

The k7game may share data with regulatory bodies, law enforcement, or judicial authorities when:

• There is a legal obligation or court order;
• It is necessary to fulfill anti-money laundering obligations with COAF;
• It is necessary to respond to investigations into fraudulent activity involving the platform.

5.4 Technical Infrastructure Providers

Platform operations rely on cloud hosting, CDN, security monitoring, and other technical infrastructure services. Providers of these services have technical access to data, but act exclusively under instructions from the k7game and are contractually required to maintain confidentiality and adhere to equivalent data protection standards.

6Cookies and Tracking Technologies

The k7game uses cookies and similar technologies to enhance the user experience, ensure session security, and analyze platform usage. See the types of cookies used below:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They include authentication session cookies, CSRF security tokens, and basic language preference cookies. Without these cookies, the platform will not work properly.

6.2 Performance and Analytics Cookies

Used to understand how users navigate the platform — which pages are accessed most, where errors occur, and how performance varies across devices. Data collected by these cookies is anonymized and used only in aggregate form to improve the product.

6.3 Functionality Cookies

Allow the k7game remember your preferences, such as favorite sports, odds display settings, and filters applied to event lists. These cookies enhance your personalized experience without collecting sensitive data.

6.4 Cookie Management

You can manage your cookie preferences directly in your browser settings. Most modern browsers — Chrome, Firefox, Safari — allow you to block or delete specific cookies. Please note that disabling strictly necessary cookies may affect platform functionality, especially the login and authentication process.

7Data Retention

The k7game retains personal data only for as long as necessary to fulfill the purposes described in this Policy or applicable legal obligations. The general retention periods are:

• Registration and account data: retained while the account is active and for up to 5 years after closure, for compliance purposes and resolution of any disputes;
• Financial transaction data: retained for 5 years as required by the Banco Central do Brasil and tax legislation;
• Identity verification data (KYC): retained for 5 years after verification or account closure, in accordance with anti-money laundering requirements;
• Support communication data: retained for 2 years for quality management and dispute resolution purposes;
• Security logs: retained for 12 months for security incident investigation purposes;
• Marketing data (with consent): retained until consent is withdrawn by the user.

After the stated retention periods, data is permanently deleted or irreversibly anonymized, so that the data subject can no longer be identified.

8Data Security

The k7game implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or accidental or unlawful destruction. Key measures include:

• 256-bit SSL/TLS Encryption in all communications between the user and the platform;
• Encryption at rest for sensitive data stored on servers, including identity and financial information;
• Two-factor authentication (2FA) available to all users and mandatory for accounts with a high-risk profile;
• Strict access control — only employees with a specific operational need have access to users' personal data;
• Continuous security monitoring with automatic alerts for suspicious access attempts;
• PCI-DSS Certification for credit and debit card data processing;
• Periodic security audits carried out by internal teams and specialized external partners.

In the event of a security incident that may impact the rights of data subjects, the k7game will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected users within the timeframes established by the LGPD.

9Your Rights as a Data Subject (LGPD)

The LGPD grants you a set of rights regarding your personal data processed by k7game. You may exercise any of these rights by submitting a request to contato@k7game.best or via live chat. k7game will respond within the deadline set by law.

10Minors

The platform k7game is strictly intended for users aged 18 and over. k7game does not knowingly collect personal data from minors. The registration process requires confirmation of legal age and the submission of a CPF, which is validated against date of birth.

If the k7game identifies that a user is under 18 — whether through a report, identity verification, or any other means — the account will be immediately suspended, personal data will be deleted, and any available balance will be handled in accordance with applicable regulations. If you are the legal guardian of a minor who has created an account on the platform, please contact us immediately at contato@k7game.best to resolve the situation.

11Changes to this Privacy Policy

The k7game may periodically update this Privacy Policy to reflect changes in data processing practices, new platform features, updates to applicable legislation, or determinations by the ANPD.

Users will be notified of material changes in advance via their registered email and through a prominent notice on the platform. The date of the most recent update always appears at the top of this page. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Policy.

If the changes involve new processing purposes that require your consent, k7game will request this consent separately and explicitly — continued use of the platform is not sufficient.

12Contact, DPO & Privacy Channel

To exercise any right provided under this Policy or the LGPD, to ask questions about how your data is processed, or to file a complaint, please contact k7game through the channels below:

• Privacy email: contato@k7game.best (subject: Privacy / LGPD)
• Live chat: available 24 hours a day, 7 days a week, directly on the platform

The k7game has a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and serving as a communication channel between data subjects, k7game, and the ANPD. Rights exercise requests are responded to within the legal deadline of 15 calendar days from receipt, which may be extended by an additional 15 days in more complex cases, with notice to the data subject.

The k7game is committed to responding to all requests in a clear, objective, and free-of-charge manner, except where requests are manifestly unfounded, excessive, or repetitive — in which case a reasonable fee may be charged or the request refused, with a substantiated justification.